Privacy policy.

SMS Privacy Policy

At Stay Calista, we respect your privacy and are committed to protecting the personal information you share with us through our SMS messaging service. This policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

When you opt in to our SMS service, we may collect:

• Your mobile phone number

• Any information you voluntarily provide through text (e.g., preferences or replies)

• Technical data such as date, time, and content of messages

We do not sell or rent your personal data to third parties.

2. Use of Information

We use your information to:

• Send booking reminders, exclusive offers, travel tips, and updates

• Respond to customer service requests (e.g., HELP or STOP)

• Fulfill legal or regulatory obligations

3. Third-Party Services

We may use trusted third-party providers to send and manage text messages. These partners are contractually obligated to protect your data and comply with privacy laws.

4. Your Choices

You can opt out or request support at any time:

• Text STOP to unsubscribe

• Text HELP for assistance

• Call us at 855-705-8011

5. Data Security

We use reasonable security measures to protect your information. While we strive to secure your data, no system is completely foolproof.

6. Contact Us

For any privacy-related questions or requests, please contact us:
Email: Hello@staycalista.com
Phone: 855-705-8011